WHAT TO KNOW
Check in: 14:00
Check Out: 12:00
Spoken languages: Italian, English, French, German, Spanish
Additional beds: yes

SERVICES

Please note that in this period, the restaurant and bar opening hours are subject to change.

• Internet
• Free Internet! Internet Wi-Fi available for free in the whole hotel!
• Parking
• covered garage
• Restaurant Services
• restaurant
• breakfast (box breakfast, learn more)
• possibility of in-room breakfast
• possibility of packed lunch
• bar
• lounge bar
• Eco-friendly Services
• materials recycling
• refillable soap dispensers
• bicycles (standard pushbike and pedal assisted electric types)
• electric car charging stations
• electric Smart Car hire
• Business Services
• meeting spaces
• fax/ photocopying
• Reception services
• reception 24/7
• luggage room
• currency exchange
• concierge
• General Services
• non-smoking rooms
• family rooms (communicating)
• rooms for disabled guests
• allergy - free room
• in-room service
• heating
• air-conditioning
• lift
• safe
• smoking area
• common room/ TV lounge
• boutique
• ATM
• Cleaning Services
• laundry service
• ironing service
• daily cleaning service
• Pets
• pets admitted free!
• Families and Children
• babysitting service (on request, upon extra charge)
• Services not included
• tourist tax, to be paid directly at the hotel € 4,90 per person per day, children under 12 years are not subject

Tourist Tax
A tourist tax has to be paid by any person not resident in the city of Florence, for each overnight stay in facilities situated within the Municipality of Florence.
To comply with the regulation a tourist tax of €4.90 per person per night will be applied at checkout up to a maximum of seven nights (please see exemptions below). This charge, determined by law, is required by the Public Administration and not the hotel.

Excluded from this payment are:

• children up to twelve years of age
• people accompanying patients hospitalized within the municipality, also those in an outpatient setting, with a maximum of two assistants per patient
• patients who make use of hospital care in an outpatient setting
• students enrolled at the University of Florence

HOTEL CERTIFICATE ISO 9001:2008        

The acronym ISO 9000 identifies a number of regulations and guidelines developed from 'International Organization for Standardization', which defines the requirements for the implementation, in an organization, of a management system of quality, in order to conduct business processes, improve the effectiveness and efficiency in product manufacturing and delivery of the service, achieve and increase customer satisfaction.